CoC System Performance Measures Videos

The following videos will assist Continuum of Care (CoC) leaders, System Administrators, and other community stakeholders in understanding the system performance measures and facilitate conversations about how to effectively use the HUD-required system performance measures. Each video provides a detailed description of the purpose of the measure, an illustrated depiction of how the measure is calculated, and some considerations for how the results can be used locally to inform system planning.

Get Credit

After viewing all of the videos, get credit for viewing the training videos and add the training to your HUD Exchange Learn learner transcript.

System Performance Measures Overview

This video provides recipients and subrecipients with an overview of the system performance measures that are based on the requirements first laid out in the 2009 HEARTH Act. Participants will learn: what they measure; how HUD will use the measures; and moving from project to system-level of performance data.

Transcript

System Performance Measure #1: Length of Time Persons Remain Homeless

This video provides recipients and subrecipients with an overview of system performance measure #1. The video describes how to calculate the length of time persons remain homeless and why this measure is one of the most important for evaluating system success. Since this calculation is complex, examples are provided to aid in understanding.

Transcript 

System Performance Measure #2: The Extent to Which Persons who Exit Homelessness Return to Homelessness

This video provides recipients and subrecipients with an overview of system performance measure #2. The video describes how to measure the extent to which individuals return to homelessness after 6, 12, and 24 months, and how this measure is an important indicator of a system's success.

Transcript

System Performance Measure #3: Number of Homeless Persons

This video provides recipients and subrecipients with an overview of system performance measure #3. The video differentiates between the point in time count and the annual count and the limitations of each.

Transcript

System Performance Measure #4: Employment and Income Growth for Homeless Persons in CoC Program-funded Projects

This video provides recipients and subrecipients with an overview of system performance measure #4. The video describes why, in addition to housing placement, the differences in income before and after the project is another way to measure success. This measure is slightly different because only projects funded through the CoC program are required to measure income.

Transcript

System Performance Measure #5: Number of Persons who Become Homeless for the First Time

This video provides recipients and subrecipients with an overview of system performance measure #5. The video describes why limiting the number of new persons who become homeless through successful prevention is an important goal of every project.

Transcript

System Performance Measure #6: Homelessness Prevention and Housing Placement of Persons Defined by Category 3 of HUD’s Homeless Definition in CoC Program-funded Projects

This video provides recipients and subrecipients with an overview of system performance measure #6. The video discusses Category 3 of the Homeless Definition. Category 3 covers families with children or youth, or youth under the age of 25 who are considered homeless under other federal statutes because of their living situation, but who are not literally homeless.

Transcript

System Performance Measure #7: Successful Placement from Street Outreach and Successful Placement in Retention of Permanent Housing

This video provides recipients and subrecipients with an overview of system performance measure #7. The video describes the two parts of this measure: focusing on housing and other destinations for people served in street outreach projects and housing placement and retention for people in various sheltered or housing situations in the homeless system.

Transcript