NSPIRE Training Instructions


Who Should Take the Training?

The NSPIRE Online Training is intended for Housing Choice Voucher (HCV) inspectors; however, this course serves as an introduction to National Standards for the Physical Inspection of Real Estate (NSPIRE), so anyone involved with the HCV program is encouraged to participate in the training to gain a greater understanding of how NSPIRE impacts communities.

In What Order Should the Training be Taken?

The NSPIRE Online Training must be completed in sequential order: Pretest, NSPIRE Overview, HUD’s Requirements for Inspections, Deficiency Management, Quality Control, and Posttest.

NOTE: Each module contains a Knowledge Check that must be passed to be able to move forward.

Return to the training or the resources for a refresher as needed.

How Do I Access the Training?

  1. 1 Select a module.
  2. 2 Log into or create your HUD Exchange account.
  3. 3 Make sure your pop-up blockers are turned off. The training will launch in a new window.
  4. 4 Select and complete all the topics in a module. Take the module exam at the end of the module. After completing the exam and receiving your results, close the training window.
  5. 5 Select "NSPIRE Online Training – All Modules" to navigate back to the main training page. Move to the next module until all are finished and the Posttest is passed. Then, please provide feedback.

How Do I Get Help with Accessing or Navigating the Training?

The NSPIRE modules were developed to be interactive; as a result, many slides feature buttons or options to select. If you are unsure of what to do, check for the following:

  • Instructions: Follow the instructions written on screen, such as "Select each to continue," meaning there are multiple items to select and navigate through before the NEXT button is usable.
  • Information (i) or question mark (?) icons: These icons typically contain instructions on how to progress.
  • The seekbar: If a slide has not completed playing, then the NEXT button will not be usable. Ensure that you have watched the entire slide and any selectable items.

If none of these solutions work, please contact the HUD Exchange for any questions or help with the NSPIRE Online Training, including technical issues.

How Do I Access Resources in the Training?

Throughout the modules, you’ll see links to additional resources.

You can also view all resources contained in all modules:

View All Resources

How Do I Stay Up to Date on NSPIRE and the Online Training?

Visit HUD’s website for updates on upcoming NSPIRE trainings, news, resources, and more.