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Housing Counseling Online Training Modules

This page provides self-paced online training modules from HUD’s Office of Housing Counseling (OHC). The modules are designed for Intermediary Organizations, State Housing Finance Agencies, Multi-State Organizations, affiliates, subgrantees, and local housing counseling agencies.

These modules do not supplant or supersede OHC Program requirements, including but not limited to Section 106 of the HUD Act of 1968, 24 CFR Part 214, 2 CFR Part 200, OHC Program NOFAs, OHC Program Notices, or NOFA Grant Agreements.

Intro to Housing Counseling

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This training provides an overview of HUD’s Housing Counseling Program. By the end of this training, participants will be able to define housing counseling, describe the benefits of participating in HUD’s Housing Counseling Program, and explain how to participate in the program.

View the Intro to Housing Counseling Training

Housing Counseling Program Agency Work Plans


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Part One - Purpose and Components

Participants learn to create or review agency work plans, including the key components, supporting data, and roles.

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Part Two - Modifications

Participants learn the process for work plan modifications and recommendations for drafting work plans.

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View Develop an Agency Work Plan for HUD Approval after completing parts one and two.

Housing Counseling Standards for Program Content, Service Delivery, and Recordkeeping


Group training

Part One - Requirements

Participants learn the basic types of housing counseling and review HUD requirements for providing housing counseling services.

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Part Two - Recordkeeping

Participants learn the key recordkeeping requirements for housing counseling programs, the role of intermediaries, and key elements of the program using real-world examples.

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Training Modules for Intermediaries

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Network Monitoring

Intermediary staff learn the requirements and best practices related to monitoring a network of housing counseling agencies.

View the Network Monitoring Training