HUD Office of Housing Counseling

2022 Community Conference

August 9-11, 2022


HUD’s Office of Housing Counseling (OHC) is sponsoring a virtual conference for all of HUD’s participating housing counseling agencies (HCAs) and their counselors. Participants will interact with housing counseling leaders from Federal and State agencies, Local Housing Counseling Agencies (LHCAs), national and regional Intermediaries, State Housing Finance Agencies (SHFAs), and Multi-State Organizations (MSOs).

This conference will utilize Zoom as its conference platform and will be supported by Whova and the HUD Exchange conference page. The Whova app helps participants:

  • Navigate the event agenda and logistics, even without Wi-Fi or data, and access useful information through the Community Board
  • Network effectively, explore attendee profiles, and send out messages
  • Participate in event activities through session likes, comments, ratings, Tweets, and more

Download our official conference networking app for iOS and Android to get the most out of the conference and have a more productive experience!


Participants who register for the conference will be automatically registered for all conference sessions.

Register Now

Conference Objectives


Learn about the latest HUD strategic plan that relates to the housing counseling program, including updates across multiple HUD offices.


Network and discover peer learning opportunities from HCAs.


Discuss how national data impacts the everyday work of housing counselors.


Explore lessons learned from agency practitioners around delivering disaster housing counseling, building out their workforce, and working with MSOs.

Tuesday, August 9, 2022

Conference Kick Off and Annual Updates

12:00 – 12:30 PM EDT

Trends and Data Impacting Housing Counseling

1:00 – 2:00 PM EDT

Mortgage Lending: Guidance, Products, and Services

2:30 – 3:30 PM EDT

Building the Housing Counseling Workforce

4:00 – 5:00 PM EDT

Wednesday, August 10, 2022

Wednesday Welcome

12:00 – 12:30 PM EDT

Office Spotlight Sessions

1:00 – 1:30 PM EDT

Culturally Sensitive and Linguistically Appropriate Housing Counseling

2:00 – 3:00 PM EDT

Making a Difference Through Partnerships with MSIs

3:30 – 4:30 PM EDT

Housing Counseling and the Disaster Recovery Process

3:30 – 4:30 PM EDT

Thursday, August 11, 2022

Thursday Welcome

12:00 – 12:30 PM EDT

Office of Housing Counseling 10th Anniversary Celebration

12:30 – 1:00 PM EDT

Delivering Best in Class Housing Counseling: Challenges, Lessons Learned, and the Future

1:30 – 2:30 PM EDT

Championing the Resilience of HCAs

3:00 – 4:00 PM EDT

Closing with OHC Directors

4:30 – 5:00 PM EDT