Family Self Sufficiency (FSS)
Program Training

Contents

1. Introduction

2. Outreach and Goal-Setting

3. Case Management / Coaching

4. Increasing Earnings

5. Building Financial Capability

6. FSS Infrastructure

Contents

This online training provides guidance on how to effectively administer the Family Self-Sufficiency (FSS) program. It is based on Administering an Effective Family Self-Sufficiency Program: A Guidebook Based on Evidence and Promising Practices. The training is a companion product to the guidebook and provides an overview of material that is explained in more detail in the guidebook. For ease of reference, the chapter names and numbers in the training are the same as those in the guidebook.

How This Online Training is Organized

Chapter 1: Introduction to the FSS Program and FSS Training

Module 1.1 Introduction to the FSS Online Training and Guidebook
Module 1.2 What is the Family Self-Sufficiency Program?
Module 1.3 Action Plan & Core Documents
- Quiz for Module 1.3

Chapter 2: Outreach and Goal-Setting

Module 2.1 Overview of the FSS Program Coordinator Position

- Quiz for Module 2.1

Module 2.2 Outreach and Enrollment
- Quiz for Module 2.2
Module 2.3 Contract of Participation and Individual Training and Services Plan
- Quiz for Module 2.3
Module 2.4 Participant Assessments
- Quiz for Module 2.4
Module 2.5 Goal Setting
- Quiz for Module 2.5

Chapter 3: Case Management and Coaching

Module 3.1 A Client-Centered Approach

- Quiz for Module 3.1

Module 3.2 Building a Trusting Relationship with Participants
- Quiz for Module 3.2
Module 3.3 Participant Meetings and Client Communication
- Quiz for Module 3.3
Module 3.4 Referrals to Service Providers
- Quiz for Module 3.4
Module 3.5 Helping Participants Build Executive Skills
- Quiz for Module 3.5

Chapter 4: Helping Participants
Increase Their Earnings

Module 4.1 Developing an Overall Approach to Promoting and Supporting Employment
- Quiz for Module 4.1
Module 4.2 Helping Participants Access Basic and Adult Education
- Quiz for Module 4.2
Module 4.3 Helping Participants Find and Retain Employment
- Quiz for Module 4.3

Chapter 5: Helping FSS Participants
Build Assets and Financial Capability

Module 5.1 Asset-Building and Financial Capability
- Quiz for Module 5.1
Module 5.2 FSS Escrow
- Quiz for Module 5.2
Module 5.3 Homeownership and Other Housing Transitions
- Quiz for Module 5.3

Chapter 6: Building an Effective Infrastructure

Module 6.1 Building Partnerships
- Quiz for Module 6.1
Module 6.2 Relationship of FSS Programs to the PHA or Owner
- Quiz for Module 6.2
Module 6.3 Fundraising for the FSS Program
Module 6.4 FSS Reporting to HUD
- Quiz for Module 6.4
Module 6.5 Tracking Outcomes
Module 6.6 Minimum FSS Program Size
- Quiz for Module 6.6
Module 6.7 Portability of FSS Participation
- Quiz for Module 6.7

FSS © 2017 | U.S. Department of Housing and Urban Development

GUIDEBOOK

RESOURCE LIBRARY

CONTRIBUTORS

GLOSSARY