HCV Landlord Strategies for PHAs Webinar Series: Landlord-Focused Customer Service

This webinar reviewed the Landlord-Focused Customer Service chapter of the HCV Landlord Strategies Guidebook for PHAs. This chapter focuses on ways that public housing agencies (PHAs) can improve their Housing Choice Voucher (HCV) program and landlord satisfaction by intentionally focusing on landlord customer service. The webinar featured PHAs who are currently implementing variations of these strategies in their communities.

View the HCV Landlord Strategies Guidebook for PHAs and all related webinars.

HUD