HUD sponsored

Getting to 100%: Overcoming Barriers to Tenant Data Collection in Multifamily Properties


October 01, 2019 | 3:00 PM - 4:30 PM EDT



As multifamily housing providers work to rehabilitate properties, benchmarking their portfolio's energy consumption is critical for making investment decisions, verifying promised savings, and tracking energy usage trends. Yet owners and managers of multifamily housing face unique and persistent barriers to accessing tenant-paid utility data. Hear from presenters as they discuss strategies to overcome barriers and collect 100% whole property data.

Webinar Objectives

During this webinar:

  • Learn about the BBC's alternative path for Multifamily Sector partners to become Goal Achievers.
  • Learn about the barriers to accessing tenant data and explore resources that provide guidance on state benchmarking ordinances and the regulatory environment.
  • Discuss strategies for engaging utilities and tenants in data collection.
  • Delve into working with third-party organizations and the tenant data sampling calculator to increase access to utility data.


Josh Geyer

Josh Geyer serves in HUD's Office of Environment and Energy and as Multifamily Sector Lead for DOE's Better Buildings Challenge. At HUD, he has worked in-depth on the Multifamily PACE pilot in California and the Multifamily Energy and Water Conservation Pay for Success pilot.

Caitlin Rood

Caitlin Rood is the National Environmental Sustainability Manager for Mercy Housing, responsible for environmental aspects of all areas of Mercy Housing operations including development, operations and maintenance, resident services, and office practices. Caitlin is an environmental engineer with more than 20 years of sustainability and energy efficiency experience.

Ilene Mason

Ilene Mason has been working in the field of sustainability for over 25 years in various positions focusing on energy, solid waste, communications, and manufacturing. She founded Rethinking Power Management in 2009 with the goal of helping sustainable practices become standard operating procedure for public, non-profit, and commercial organizations.

Claire McLeish

Claire McLeish is a Customer Success Manager at WegoWise by Appfolio, a utility analytics and benchmarking software platform focused on the multifamily sector. She works with 40+ portfolios on energy and water monitoring, utility allowance calculations, city benchmarking compliance, and financial green loan reporting. Prior to WegoWise, Claire worked with smart meter energy tracking and end-to-end product life cycle analysis.

U.S. Department of Energy and U.S. Department of Housing and Urban Development

Tags: BBC

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