Comparable Databases for Victim Service Providers

This community session is part of the Spring 2020 NHSDC HUD Virtual Conference. The materials are not official HUD resources and may not be in alignment with HUD guidance.

This session covered best practice approaches for victim service providers when working with software vendors in selecting, implementing, and maintaining a Homeless Management Information System (HMIS)-compliant comparable database. Topics focused on:

• Comparable database definition and requirements
• Questions to ask potential vendors during your software search
• Important vendor/customer contractual considerations
• Initial implementation strategies and pitfalls
• Sustaining on-going vendor relationships for software maintenance, support, upgrades, and customization

Speakers:

• Ken Davidson, Collaborative Solutions
• Debbie Fox, National Network to End Domestic Violence (NNEDV)
• Aaron Dunn, West Virginia Coalition Against Domestic Violence

HUD and NHSDC