In-Person Training

HUD sponsored

CNA e-Tool: Using Narratives Effectively - 4/23/18


April 23, 2018 | 12:00 PM - 1:00 PM EDT



This training was part of a virtual classroom curriculum in which participants learned about various aspects of the Capital Needs Assessment (CNA) e-Tool, specifically, issues that HUD has detected that cause a CNA submission to be rejected. In this training, participants learned about how to put together useful narratives using the Narrative Worksheet in the Assessment tool and in the Notes and Comments fields on various worksheets. During the first part of the class, the instructor discussed tools and tips on including important information in the Narrative Worksheet, the Notes fields of the Components and Alternatives worksheet, and the Comments field of the Repair Replace Recommendations worksheet. During the second part of the class, participants asked questions and engaged in a discussion about how to avoid using boilerplate language and getting down to specifics so that your HUD reviewer could understand why you recommended certain courses of action.

Training Objectives

  • Learn how to use Narratives to help your HUD reviewer quickly review and accept your CNA e-Tool
  • Understand where to access available resources and tools

Who Should Attend?

This training was intended for HUD-assisted or insured multifamily housing lenders, assessors, and owners.

Related Materials and Resources

Hosted By:

U.S. Department of Housing and Urban Development (HUD)

For more information, please contact:

CNA e-Tool Virtual Classroom Curriculum Registrar |

Tags: CNA e-Tool

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