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PHA Strategies to Assist People Experiencing Homelessness Guidebook

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Date Published: September 2021

Description

This guidebook outlines strategies and approaches for Public Housing Agencies (PHAs) to play an important role in reducing and ending homelessness in their communities by using their Housing Choice Voucher (HCV) and Public Housing programs. These programs can help people leave homelessness and gain long-term housing stability. The guidebook has five subject guides that include best practices and examples of PHA collaboration with local Continuums of Care (CoCs). By establishing partnerships, using the CoC's Coordinated Entry (CE) systems, and adapting their application and lease-up process, PHAs can help people experiencing homelessness access long-term housing subsidies.

The Office of Public and Indian Housing (PIH) held a webinar to introduce the guidebook and present best practices and examples from PHAs of what worked well in their communities. View the How PHAs Can Assist People Experiencing Homelessness Webinar.

The guidebook is available for download as a complete document or as individual subject guides by topic as follows:

  • Subject Guide 1: Focusing on Homelessness: Collaboration between PHAs and CoCs
  • Subject Guide 2: Establishing Waiting List Preferences and Programs Specifically for People Experiencing Homelessness
  • Subject Guide 3: Using CE to Identify People Experiencing Homelessness for Housing Assistance
  • Subject Guide 4: Helping People Experiencing Homelessness Navigate the PHA Application Process
  • Subject Guide 5: Assisting People Experiencing Homelessness Through the Lease-Up Process

Download All Guides as a Complete Document

Introduction Icon
Introduction

This document provides a summary of the guidebook and includes a graphic highlighting the process of helping people experiencing homelessness referred to PHAs through the CE system, to navigating the lease-up process. It also includes a glossary of key terms.

Collaboration Icon
Subject Guide 1: Focusing on Homelessness: Collaboration between PHAs and CoCs

This subject guide provides examples of how PHAs and CoCs can work together to support the community's efforts to reduce homelessness.

Waiting List Icon
Subject Guide 2: Establishing Waiting List Preferences and Programs Specifically for People Experiencing Homelessness

This subject guide explains different types of waiting list preferences for people experiencing homelessness and how PHAs can use them effectively.

Coordinated Entry icon
Subject Guide 3: Using CE to Identify People Experiencing Homelessness for Housing Assistance

This subject guide describes how PHAs use the local CE system to identify people experiencing homelessness and use CE to receive referrals for PHA assistance.

Application icon
Subject Guide 4: Helping People Experiencing Homelessness Navigate the PHA Application Process

This subject guide provides suggestions for how the PHA-CoC collaboration can support people experiencing homelessness through their HCV and public housing application processes.

Lease icon
Subject Guide 5: Assisting People Experiencing Homelessness Through the Lease-Up Process

This subject guide provides best practices to support people experiencing homelessness through the housing lease-up process.


Tags: CoC Housing Choice Voucher Program
Author Organization
  • HUD
Resource Approver
  • HUD Approved