This toolkit explains the LEP requirements and recommendations for Housing Counseling Agencies (HCAs), including how to:
- Understand the needs of LEP persons seeking housing counseling services
- Ensure meaningful access to housing counseling programs and activities by persons with LEP as described in the HCA's work plan.
- Conduct outreach, educate, and affirmatively market the availability of housing counseling and housing-related services to LEP communities.
Housing Counseling Program