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COVID-19 Homeless System Response: Privacy Considerations: Direct Service Staff Remote Work

Date Published: June 2020



This infographic offers guidance to direct service staff on steps they should take to ensure the privacy and confidentiality of clients while they are working remotely. Maintaining client privacy is even more critical within the current environment as direct service workers coordinate health screening and care.

Visit the Disease Risks and Homelessness page on the HUD Exchange for a full list of resources related to COVID-19 infectious disease prevention and response for homeless providers.

The contents of these materials, except when based on statutory or regulatory authority or law, do not have the force and effect of law and are not meant to bind the public in any way. These materials are intended only to provide clarity to the public regarding existing requirements under the law or agency policies.

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Tags: CoC COVID-19 ESG
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  • HUD
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  • HUD Approved