• Tools and Templates

COVID-19: Client Screening and Work Flow Examples


Date Published: March 2020


This resource contains client screening and work flow examples from Atlanta, GA and San Diego, CA.

Atlanta, GA COVID-19 Client Triage Tool

The Atlanta Continuum of Care (CoC) developed a triage-screening tool to assist their shelters and housing programs modify shelter management strategies in light of the emerging COVID-19 concerns. The triage-screening tool focuses on reorganizing the intake workflow to effectively identify symptomatic and asymptomatic people entering congregate sites. In Atlanta, Fulton County Public Health has advised congregate programs to practice social distancing to the maximum extent possible for people who exhibit symptoms. This tool was developed collaboratively with support from the local Healthcare for the Homeless and a local public hospital and provides an example of how a CoC can adapt public health guidance in congregate shelter sites.

A Spanish version, COVID-19 Herramienta de Cernimiento o “Triage” Ejemplo CoC Atlanta, GA, is also available.

San Diego, CA Client Screening Workflow Example and Fillable Template

San Diego, CA developed a workflow example and fillable template for screening clients who may have had exposure to COVID-19.

Visit the Disease Risks and Homelessness page on the HUD Exchange for a full list of resources related to COVID-19 infectious disease prevention and response for homeless providers.

The contents of these materials, except when based on statutory or regulatory authority or law, do not have the force and effect of law and are not meant to bind the public in any way. These materials are intended only to provide clarity to the public regarding existing requirements under the law or agency policies.

Resource Links

Tags: CoC COVID-19 ESG
Author Organization
  • Atlanta, GA CoC
  • San Diego, CA
Resource Approver
  • HUD Approved