What types of services should Service Coordinators consider?

Service Coordinators should link program participants to services that address the needs identified during intake and assessment. These services should also help residents achieve the goals they have outlined for themselves. Illustrative examples of these services are listed below. This is not an exhaustive list, and Service Coordinators should be mindful of their residents’ additional needs and the available community resources that can meet those needs.

Mandatory services

Service Coordinators should also consult the current NOFA for a list of any mandatory services to be coordinated and further examples for consideration.

#3 - Resident Needs Assessment https://stage.hudexchange.info/programs/ross/guide/resident-needs-assessments/ Service Coordinators may wish to address the following during the needs assessment: Clean version of infographic with proposed new language Housing and Transportation: Household composition - Number and age of people living in the household, as well as any important characteristics, such as disability status. Housing stability - Ability to make rent and utility payments on time, access to basic household needs. Transportation and mobility - Ability to afford and access local transportation options, whether anyone in the household requires special mobility accommodations. Education: Adult basic education/literacy - Educational achievement, literacy, education-related goals of the household’s adults. Children and youth education and development - Ages, child care needs, school enrollment, behavioral development, executive functioning skills, learning needs of the household’s children. Health and Wellness - Health-related services and safety. Basic hygiene, health care coverage, any requirements for current health conditions, need for annual or regular check-ups. Social and emotional health - The household’s social network, history with mental illness, coping strategies for stressful situations. Food and nutrition - Ability to access and prepare nutritious meals. ReEntry: Benefits enrollment - Eligibility for enrollment in food assistance, Medicaid, Social Security retirement, survivors or disability benefits. Employment - Restrictions related to previous incarceration, need for basic or specialized job skills. Criminal records management - Need to expunge, seal, or correct criminal records or secure certificates of rehabilitation. Employment: -Digital literacy -Job training and placement: Job history, employment goals, need for basic or specialized job skills. Job search - Résumé writing, interviewing techniques, career advancement planning. Job-related needs - Professional clothing or uniforms, transportation, child care services. Financial literacy: Budgeting - Ability to build and maintain savings, pay bills, manage a budget. Credit - Ability to access credit, need for credit and debt counseling, credit management and repair. Banking - Access to a checking and savings account. Elderly/disabled: Health and well-being - Health care coordination, home health services, assistance with activities of daily living, meal services. Housing stability - Need for home modifications, housekeeping assistance. Substance Abuse - Treatment for drug and alcohol abuse. Referrals to drug and alcohol abuse treatment programs, transportation to treatment. History of abuse - Coping strategies for stressful situations, access to ongoing support.

Service Coordinators can also organize programming and/or special events in order for ROSS program participants to share their successes and challenges with other residents and ROSS participants. For example, Service Coordinators may convene support networks for participants working towards similar goals, or hold events to celebrate participants’ progress and achievements.