What are the key qualifications expected of new Service Coordinators?
When hiring a Service Coordinator, grantees should ensure the job applicant meets these minimum qualifications:
- Bachelor’s degree in Social Work, Psychology, Gerontology, or other social science and/or a minimum of two years of relevant experience in coordinating services for low-income families, senior citizens, and/or people with disabilities;
- Knowledge of local, state, and federal public benefits available to eligible low-income families, including youth, senior citizens, and/or people with disabilities;
- Experience with legal liability issues relating to providing service coordination;
- Experience providing case management and/or coaching to clients;
- Demonstrated ability to work with multiple service providers to organize, strategize, and coordinate service delivery;
- Experience in recruitment, enrollment, and retention strategies for clients and partners/service providers; and
- Experience in developing effective communication strategies to reach low-income youth, adults, senior citizens, and persons with disabilities.
For applicants proposing to serve elderly residents –
- Knowledge of the aging process, elder services, and disability services.