Public Housing Minimum Rent and Hardship Exemption Requirements Toolkit

This comprehensive toolkit is available to ensure that public housing authorities (PHAs) have resources to inform residents about HUD’s Public Housing Minimum Rent and Hardship Exemption requirements. All materials provided in the toolkit are available in Word. PHAs are encouraged to download the materials and insert their PHA’s name and specific policy information as noted in each document. Each resource is also available in Chinese (Simplified); Chinese (Traditional, Taiwan); Haitian Creole; Korean; Spanish; and Vietnamese.


Computer with info symbol icon

Tip Sheet for Using Toolkit Materials

This tip sheet provides information to PHAs on how to use the materials and tools contained in this toolkit.

Paper with magnifying glass icon

Fact Sheet

This fact sheet can be customized and used by PHAs to explain the Minimum Rent-Hardship Exemption to residents.

Door hanger icon

Outreach Templates

These templates, including a postcard (or flyer) and doorhanger, can be customized and used by PHAs to conduct outreach to residents. These files are compressed into a .zip file.

Checklist icon

Checklist and Hardship Exemption Request Form

This optional checklist and form can be customized and used by PHAs with residents requesting the Hardship Exemption. Please note that use of this form is not required for residents to request the Hardship Exemption.

Video and cursor icon

Instructional Video for Residents

This instructional video slide show may be used by PHAs as an informational tool for residents. It explains Minimum Rent and Hardship Exemption and provides information for residents on how to request the Hardship Exemption.