Quarter 1 2021, Volume 9 Issue 1

A Message from David Berenbaum, Deputy Assistant Secretary, Office of Housing Counseling

Greetings! The 2021 calendar year is off to a fantastic start.

I want to take this opportunity to express my appreciation for the critical work you are doing to effectively engage with consumers and increase rental, foreclosure, and homelessness prevention direct service capacity.

This past year, housing counseling agencies faced significant barriers from the COVD-19 national emergency. Agencies rose to the challenge, creating alternative service delivery and making substantial progress in achieving our housing counselor certification goal. Congratulations to the 3,166 counselors who accomplished this professional milestone. I am confident housing counseling agencies nationwide will achieve and exceed the August 1, 2021 certification deadline and meet the expected demand for housing counseling services in the months ahead.

Your efforts to help tenants and homeowners access emergency funds, sustain their housing security, and navigate the maze of home retention options during the pandemic have exceeded expectations. But perhaps even more meaningful is the work you do to ease tensions as a trusted advisor and housing professional. Thank you for all that you have done and continue to do to support at-risk neighbors in communities across the nation.

As we move forward, the Office of Housing Counseling will work to leverage the full impact of the housing counseling community to make a difference.

Working together, we are up to the challenge.



David Berenbaum

David Berenbaum

Deputy Assistant Secretary, Office of Housing Counseling