The Office of Housing Counseling Bridge Newsletter -
Quarter 4 2020

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Quarter 4 2020, Volume 8 Issue 4

Housing Counseling at a Distance

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Housing Counselor Certification: Progress Toward the Final Compliance Date

HUD gives an update on the progress agencies are making toward certification.

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Five Steps to Success: Taking the HUD Housing Counselor Certification Exam Online

HUD highlights tips for a housing counselors to become HUD certified while maintaining social distancing.

BCRHA Housing Counselors Meghan Blauvelt and Christin Prue

Berkshire County Regional Housing Authority: Helping Tenants During COVID-19

The Berkshire County Regional Housing Authority (BCRHA) provides tips and lessons learned about providing effective rental counseling to tenants during COVID-19.

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Doug Wiles from Connecting with Clients Through Humor's Doug Wiles provides expertise a few “dad” jokes to connect with clients.

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St. Johns Housing Partnership Success Story

St. Johns Housing Partnership helps a client obtain an adjustable rate mortgage during a difficult time.

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Hampton Roads Community Action Program: Engaging Communities Through EnVision Centers

Using the EnVision Center, HRCAP Housing Department has been able to bring housing counseling services to one of the most vulnerable neighborhoods.

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NCSHA: Providing Housing Counselors with Rental Assistance Information During COVID-19

NCSHA shows critical components of state HFA emergency rental and mortgage assistance programs established in response to the COVID-19 national emergency.

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Creating and Implementing a Continuity of Operations Plan (COOP)

HUD provides guidance on developing an Emergency Response Plan and a COOP.

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2020 Housing Counseling Intermediary Virtual Education and Networking Conference

HUD's 2020 Housing Counseling Intermediary Virtual Education and Networking Conference provides Housing Counseling Program updates and best practices.

Want to share a unique success story about your agency or client?

HUD would enjoy featuring your success story in The Bridge and other HUD Exchange pages! Contact with “Success Story” in the subject line.

Training Digest

View upcoming training opportunities through HUD and its partners in the Training Digest.