How can housing counseling agencies help clients avoid eviction through rental counseling?
Housing counseling agencies play an essential role in reducing evictions by providing information on tenant rights and fair housing issues; counseling on household budgeting; and connecting clients with community resources.
Many housing counseling agencies are committed to serving clients that are rent burdened or may be facing eviction. The collection of resources on this page are for housing counselors working with clients to prevent eviction. Families struggling to keep up with rent and utility costs are often living one emergency or misstep away from losing their housing.
Office of Housing Counseling Rental Resources
- Client Action Plan Template Checklist for Rental Housing Counseling: A checklist for counselors developing a client action plan specifically for renters.
- Rental Assistance Housing Counseling Toolkit: An overview of the information housing counselors need to deliver effective rental housing counseling.
- Housing Counseling Consumer Protection Toolkit: Resources for counselors to help consumers make informed decisions about housing lending products, understand their rights, and avoid scams and fraud.
- Healthy Housing Toolkit: Information and checklists for educating clients (including renters) about the rules that protect them and the recommended actions they can take to maintain healthy homes.
What rental assistance programs does HUD offer?
The following resources may be useful for Housing Counselors to understand the HUD rental assistance available to their clients:
- The Multifamily Housing Property Search allows you to search for FHA-insured or Multifamily Assisted properties covered under the CARES Act eviction moratorium.
- The Protections for Renters page covers steps renters can take during COVID-19, as well as many significant protections from eviction. This Mortgage and Housing Assistance website is a joint effort from the Consumer Financial Protection Bureau (CFPB), HUD, and the Federal Housing Finance Agency (FHFA).
- The Housing Choice Vouchers program is the federal government's major program for assisting very low-income families, the elderly, and the disabled to afford decent, safe, and sanitary housing in the private market.
- Public Housing was established to provide decent and safe rental housing for eligible low-income families, the elderly, and persons with disabilities.
- The Family Self-Sufficiency (FSS) Program enables HUD-assisted families to increase their earned income and reduce their dependency on welfare assistance and rental subsidies.
- The Low-Income Housing Tax Credit (LIHTC) Database may be used to locate rental housing supported by LIHTC with applicable program rent and income restrictions.
What resources are available on tenant rights and responsibilities that I can provide my clients?
- Identifying Tenants’ Rights Issues and Making Legal Referrals
- HUD Guidance: Tenant Rights and Responsibilities
- Rights and Responsibilities of Residents of Federally Assisted Housing
- Tenant Rights by State
- File a Fair Housing Complaint
- State Laws Regarding Security Deposits
- HUD.gov Renters Guide: Ten Tips for Tenants
- HUD.gov Guidebook: Resident’s Rights and Responsibilities
- HUD Handbook 4350.3: Occupancy Requirements of Subsidized Multifamily Housing Programs, Rev-1, Appendix 5, Move-In/Move-Out Inspection Form
Have agencies shared best practices?
What eviction data sources exist?
- The Eviction Lab at Princeton University has built the first nationwide database of evictions. Find out how many evictions happen in your community and create custom maps, charts, and reports. Housing Counseling Agencies can use this data when designing their rental housing counseling programs.
- CPD Consolidated Plans are designed to help states and local jurisdictions assess their affordable housing and community development needs and market conditions. Housing Counseling Agencies may find the rental-specific needs helpful when designing their rental housing counseling programs.
How can I connect with Special Needs Assistance Programs (SNAPS) providers in my community?
To find and connect with HUD homeless programs in your area, search on the HUD homeless programs map.
What other housing resources can I provide to my clients?
Looking for links to resources for housing assistance to help your clients? Visit the Need Housing Assistance page to access information about housing, rental, food, health, safety, and employment.