Housing Counseling HUD-Approved Intermediaries and State Housing Finance Agencies

This page is dedicated to the Office of Housing Counseling (OHC) organizations that operate a network of housing counseling agencies where specific contacts are provided, training, and other specific resources are provided.

View general housing counseling program resources for all types of entities.

Who are Intermediaries, State Housing Finance Agencies (SHFAs), and Multi-State Organizations (MSOs)?

OHC approves intermediaries that provide housing counseling services through a network of affiliates or branches. SHFAs are also eligible to participate in the program, and they can provide services directly or through a network of affiliates within the SHFA's state.

National, Regional, Multi-State Organization Intermediaries, and SHFAs provide their networks with critical supportive services, including training, pass-through funding and technical assistance. They also play an important role in monitoring their networks to ensure services meet program standards and effectively meet the needs of their clients.

View frequently asked questions regarding partnering with intermediaries and housing finance agencies.

Note: This list is updated periodically, not all approved organizations may be listed.

HUD-Approved Intermediaries (Intermediaries, Regional, and Multi-State Organizations)


Multi-State Organizations (MSO)

Participating State Housing Finance Agencies


HUD Intermediary Reporting Toolkit

HUD Intermediary Orientation Toolkit

HUD Intermediary HUD Eligibility Criteria Toolkit

HUD Intermediary Quality Control Toolkit

Training and Webinars

Annual Conference for HUD-Approved Intermediaries, State Housing Finance Agencies, and MSOs

August 9-12, 2021 Virtual Conference

September 15-24, 2020 Virtual Conference

August 7-8, 2019 Conference

August 15, 2018 Conference

August 9, 2017 Conference

August 10, 2016 Conference

August 5, 2015 Conference

Archived Webinars

The webinar description indicates if a webinar is intended for HUD-Approved Intermediaries and State Housing Finance Agencies