COVID-19 Outreach Materials for HUD-Approved Housing Counseling Agencies

David Berenbaum

February 24, 2021

A Message from David Berenbaum, Deputy Assistant Secretary, Office of Housing Counseling

The financial impacts of the COVID-19 pandemic continue to affect the housing stability of the nation’s individuals and families. During this unprecedented national emergency, HUD-approved housing counseling agencies and the counselors they employ continue to play a critical role. You’re helping struggling homeowners understand their options for immediate relief from the worries of foreclosure and eviction. You’re working with clients to obtain a forbearance pause in their mortgage payments. As housing counselors, you’re also on the front lines of explaining to so many the available options for re-establishing sustainable homeownership post-forbearance.

COVID-19 is an historic challenge, but HUD-approved housing counseling agencies continue to prove, time and again, that they are both up to the challenge and integral to reaching those who are most in need of assistance. To help you address this challenge, I am pleased to offer the electronic materials below to assist HUD-approved housing counseling agencies with their client outreach.

Thank you for all you’re doing to support the nation’s housing needs during this challenging time.

David L. Berenbaum
Deputy Assistant Secretary
Office of Housing Counseling

COVID-19 Outreach Materials for HUD-Approved Housing Counseling Agencies

HUD’s Office of Housing Counseling is making the materials below available to HUD-approved housing counseling agencies, housing finance agencies, and intermediaries to assist you in reaching those struggling to make their mortgage payments as a result of COVID-19.

HUD-approved housing counseling agencies may use these materials if they choose, but use is not mandatory. You may customize these materials by adding agency-specific logos and contact information at the bottom. Translations in additional languages will be added soon.

Web Banners, Electronic Communications, and Social Media

Headline: You’ve Worked Hard for Your Home… Now Take the Steps to Keep It.

Body Copy: You’ve worked hard to get your home, now take the steps to keep it. If you’re struggling with your mortgage payment because of COVID-19, we can help. We’re a HUD-approved housing counseling agency, with counselors available who can explain the options and help you obtain the assistance you need to keep your home.

Format: High-Resolution JPG File

Languages: Multiple

Size: Ability to resize for multiple uses


Banner Option 4

Download JPG in English*

* English Only; Other Languages Coming Soon

Web Buttons and Web Promotional Ads

Headline: You’ve Worked Hard for Your Home… Now Take the Steps to Keep It.

Body Copy: You’ve worked hard to get your home, now take the steps to keep it. If you’re struggling with your mortgage payment because of COVID-19, we can help. We’re a HUD-approved housing counseling agency, with counselors available who can explain the options and help you obtain the assistance you need to keep your home.

Format: High-Resolution JPG File

Languages: Multiple

Size: Ability to resize for multiple uses