HUD Certified Housing Counselor Application Process

Counselor Eligibility Requirements

To become a HUD certified housing counselor, a counselor must meet the following two eligibility requirements: 1) pass the HUD Housing Counselor Certification written examination and 2) work for an agency approved to participate in HUD’s Housing Counseling Program.

There are two steps within this process:

  • Exam: Under the exam step, a counselor registers, pays the examination fee, and takes the exam through Hudhousingcounselors.com. The certification written examination became available on August 1, 2017. More information is available in this Federal Register Notice.
  • Application: Once the counselor has taken and passed the HUD Housing Counselor Certification written exam, the individual applies through FHA Connection. The individual alerts their Agency FHAC Coordinator to validate their employment through FHA Connection.

Note: At all times, HUD participating housing counseling agencies must have an Agency FHAC Application Coordinator registered in FHA Connection. A counselor will not be officially placed in the certified counselor database until the Agency FHAC Application Coordinator successfully validates counselor employment in the FHAC system.