HUD provides support to a nationwide network of Housing Counseling Agencies (HCA) and counselors. HCAs are trained and approved by HUD to provide tools to current and prospective homeowners, renters so that they can make responsible choices to address their housing needs in light of their financial situations.
Since the release of the final rule, HUD has been collecting best practices, FAQs, instructional pages, and other resources to help housing counseling agencies meet the new requirements. There is a brand new landing page to gain access to the collection of available certification webpages, including existing and new pages.
HUD recognizes the need to expand the number of agencies and counselors who can provide default counseling for HECM borrowers and has released new guidance to help meet this goal.
View the new HECM webpage on the HUD Exchange to view HUD's guidance on both origination and default HECM counseling.
Housing Counseling Outreach
View a suite of brochures your agency can use to promote housing counseling including the social media toolkit, homeowners guide to success, first-time homebuyer videos and much more.
Disaster Resources for Housing Counselors
The Housing Counseling Disaster Recovery Toolkit is an online guide created to help Housing Counseling Agencies (HCAs) prepare for disaster events and engage with local partners that receive funding following disasters. This toolkit is for HCAs, Intermediaries, State Housing Finance Agencies, and Multi-State Organizations seeking to play an active and effective role in local disaster preparedness, response, and recovery.
This page contains a collection of news, resources, and guidance to assist housing counselors with response and recovery efforts specific to disasters. Check this page for resources for housing counseling agencies and news and updates about the disasters as they become available. View the Disaster Recovery Flyers to help inform members of your community the benefits of working with a housing counselor during emergency and disaster recovery.
The Office of Housing Counseling is excited to announce the launch of a new Technology page created for housing counseling agencies to incorporate technology and leverage web platforms in their counseling delivery.
Housing Counseling Resources
Housing Counseling Toolkits: Topics include Agency Capacity Building, Disaster Recovery and Emergency Preparedness, Consumer Protection and Predatory Lending, and HUD Integrity Bulletins.
Training Digest: View upcoming trainings from HUD, HUD-funded partners, and other OHC training partners.
Housing Counseling Research
The Research and Studies page provides recent research evidence on the role of housing counseling to improve housing outcomes for homebuyers, homeowners, and renters.
Housing Counseling Program News & Announcements
New FEMA Major and Emergency Disaster Declarations
Date Posted: March 08, 2019
Updated eLOCCS User Signature Policy for form HUD-50080
Date Posted: March 06, 2019
Register Today: Navigating the HUD Exchange for Housing Counseling Programs - March 7, 2019
Date Posted: March 05, 2019
National Council on Aging HECM Financial Interview Tool No Longer Available
Date Posted: March 04, 2019
New Resources for Housing Counselors: "The Bridge" Newsletter and Client Disclosure Toolkit
Date Posted: February 27, 2019
New Housing Counseling System Version Released
Date Posted: February 26, 2019