Housing Counseling

HUD provides support to a nationwide network of Housing Counseling Agencies (HCA) and counselors. HCAs are trained and approved by HUD to provide tools to current and prospective homeowners, renters so that they can make responsible choices to address their housing needs in light of their financial situations.

Learn more about the Housing Counseling Program.

New Certification Landing Page and Resources

Since the release of the final rule, HUD has been collecting best practices, FAQs, instructional pages, and other resources to help housing counseling agencies meet the new requirements. There is a brand new landing page to gain access to the collection of available certification webpages, including existing and new pages.

50 Years of Housing Counseling

HUD-approved HCAs, intermediaries and partners came together to share their wishes for the Housing Counseling Program’s 50th birthday in a spirited celebration. Click to watch the video!

HECM Default Counseling Guidance

HUD recognizes the need to expand the number of agencies and counselors who can provide default counseling for HECM borrowers and has released new guidance to help meet this goal.

View the new HECM webpage on the HUD Exchange to view HUD's guidance on both origination and default HECM counseling.

Housing Counseling Outreach

View a suite of brochures your agency can use to promote housing counseling including the social media toolkit, homeowners guide to success, first-time homebuyer videos and much more.

Order and Download Outreach Materials

Beat the Odds Benefit of Housing Counseling Infographic

Disaster Resources for Housing Counselors

Housing Counseling Disaster Recovery Toolkit

The Housing Counseling Disaster Recovery Toolkit is an online guide created to help Housing Counseling Agencies (HCAs) prepare for disaster events and engage with local partners that receive funding following disasters. This toolkit is for HCAs, Intermediaries, State Housing Finance Agencies, and Multi-State Organizations seeking to play an active and effective role in local disaster preparedness, response, and recovery.

Disaster and Emergency News and Resources

This page contains a collection of news, resources, and guidance to assist housing counselors with response and recovery efforts specific to disasters. Check this page for resources for housing counseling agencies and news and updates about the disasters as they become available. View the Disaster Recovery Flyers to help inform members of your community the benefits of working with a housing counselor during emergency and disaster recovery.

Housing Counseling Technology

The Office of Housing Counseling is excited to announce the launch of a new Technology page created for housing counseling agencies to incorporate technology and leverage web platforms in their counseling delivery.

Housing Counseling Resources

Housing Counseling Federal Advisory Committee

Housing Counseling Toolkits: Topics include Agency Capacity Building, Disaster Recovery and Emergency Preparedness, Consumer Protection and Predatory Lending, and HUD Integrity Bulletins.

Home Equity Conversion Mortgage (HECM) Counseling

Housing Counseling National and Regional Coalitions

Training Resources

Training Digest: View upcoming trainings from HUD, HUD-funded partners, and other OHC training partners.

Online Training Modules

Webinar Archive

Training and Events Calendar

Training Partners

Housing Counseling Research

The Research and Studies page provides recent research evidence on the role of housing counseling to improve housing outcomes for homebuyers, homeowners, and renters.