DRGR users should submit requests for new grantee accounts and account changes within DRGR. Please follow the instructions in Section 3 of the DRGR User Manual or the DRGR Fact Sheet: New User and Profile Change Requests – Release 7.10.
Once approved by HUD, the user(s) and requestor(s) are notified via email that the requested accounts have been set-up. Please note: The following users may create new or update user requests:
New HUD DRGR users in HUD Headquarters and HUD Field Offices must have their supervisor submit a CHAMPS request to add DRGR to their systems profile. CHAMPS can be accessed at http://useraccess.hud.gov.
The request must be made using the BUSINESS APPLICATION link. It should list DRGRS-C08A as the application and READ/WRITE as the access type for most HUD users other than OIG. OIG Users should ask for READ access only.
Once the new HUD field office user has received notice that the account has been created, they will also have to contact a field office manager listed in DRGR to certify their DRGR account in the system. In most cases, this will be a CPD manager. However, several ONAP offices have also been added to DRGR recently. DRGR field managers will be certified/recertified by HQ DRGR Admin users and should contact DRGR_Help@hud.gov for this, as needed. Recertifications of DRGR accounts will be required every six months.