eCon Planning Suite Citizen Participation and Consultation Toolkit

This toolkit provides strategies for grantees that would like to review and assess existing citizen participation and consultation practices and also provides tools to plan future outreach activities.

The objectives of this toolkit are to help grantees:

  • Use the eCon Planning Suite to analyze and communicate housing and community development needs and meet the citizen participation and consultation requirements in the consolidated planning process
  • Assess existing citizen participation and consultation efforts and identify strengths and weaknesses to improve future efforts
  • Engage stakeholders and the public in developing strategies to address needs and improve and the Consolidated Plan as a whole
  • Learn about “Best Practices” in citizen participation and consultation that can be achieved through the use of new technology such as the eCon Planning Suite and other internet-based platforms

View the complete toolkit including desk guide and quick-start guides.

The toolkit includes quick-start guides for 19 activities that can be used to address different citizen participation or consultation priorities. The table below describes the activities, designating which specific citizen participation and consultation objectives (information sharing, data collection, identify priorities, and alignment/coordination) apply to each while also indicating the level of staff engagement and understanding of technology required. To view the description of an individual activity, click the title.

Topic

Staff /
Technology
Requirement

Citizen
Participation

Consultation

Information
Sharing

Data
Collection

Identify
Priorities

Alignment/
Coordination

Facilitate Effective Public Meetings

Moderate Staff Time  Low Technology Requirement

X

 

X

 

X

X

Alternative Methods of Public Notice

Moderate Staff Time  Low Technology Requirement

X

 

X

 

 

 

Alternate Language Media Targeting Non-English Pop.

High Staff Time  Low Techniology Requirement

X

 

X

 

 

X

Local Television and Radio

High Staff Time  Moderate Technology Requirement

X

 

X

 

 

 

Email Announcements

Low Staff Time  Moderate Technology Requirements

X

X

X

 

 

 

Website Publications

Low Staff Time  Moderate Technology Requirements

X

X

X

 

X

 

Social Media

High Staff Time  High Technology Requirement

X

X

X

X

X

 

Web-based Surveys

Moderate Staff Time  High Technology Requirement

X

X

 

X

X

X

Online Forums

High Staff Time  Moderate Technology Requirement

X

X

 

X

X

X

Mapping Community Resources

Low Staff Time  Moderate Technology Requirement

X

X

X

 

 

X

Mapping Stakeholder Locations

Moderate Staff Time  Moderate Technology Requirement

X

X

X

X

X

X

Creating Thematic Maps

Moderate Staff Time  Moderate Technology Requirement

X

X

X

 

X

X

Advanced Data Visualization Graphics

High Staff Time  High Technology Requirement

X

X

X

 

X

X

Establish Common Data With Public and Private Partners

Moderate Staff Time  High Technology Requirement

 

X

 

X

 

X

State Strategies for Consultation with Local Governments

High Staff Time  Low Technology Requirement

 

X

 

 

X

X

Coordinating Jurisdiction Staff

Moderate Staff Time  Low Technology Requirement

 

X

 

 

 

X

Inventory and Engage other Planning Processes

High Staff Time  Low Technology Requirement

 

X

 

 

X

X

Collaborate With Private Stakeholders

Moderate Staff Time  Low Technology Requirement

 

X

X

X

 

X

Topic-Oriented Stakeholder Sessions

Moderate Staff Time  Low Technology Requirement

 

X

X

X

X

X

 

Staff Time Burden Technology Requirement
Low Staff Time = Low Moderate Staff Time = Moderate Moderate Staff Time = High Low Technology Requirement = Low Moderate Technology Requirement = Moderate High Technology Requirement = High