CoC Program Toolkit - CoC Responsibilities and Duties

Resources cover the range of Continuum of Care (CoC) responsibilities and duties, including CoC governance and structure, system operations and planning, designating and operating the Homeless Management Information System (HMIS), and designing a coordinated entry system. These resources also address the CoC’s responsibilities for preparing and submitting the annual application to HUD for funding, and there is a section specifically for Collaborative Applicants with or seeking a designation as a Unified Funding Agency.

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Coordinated Entry

Resources categorized under Coordinated Entry aid in the establishment and operation of a coordinated entry process that standardizes the way individuals and families at risk of homelessness or experiencing homelessness access are assessed for and referred to the housing and services that they need for housing stability. Specific resources discuss the philosophy, requirements, and models of coordinated entry processes.

Requirements for Coordinated Entry Systems Webinar

This webinar for CoCs and recipients of CoC Program and ESG Program funding educates participants about the components of the Notice Establishing Additional Requirements for Continuum of Care Centralized or Coordinated Assessment System. This webinar connects the dots across all of HUD's Coordinated Entry requirements and recommendations, and helps communities understand the requirements and what steps a community should consider to evaluate and ensure compliance.

Date Published: March 2017

Enhance Early Childhood Program and System Integration with the Continuum of Care (CoC) Coordinated Entry Process

This document is an excerpt from the Joint Policy Statement on Meeting the Needs of Families with Young Children Experiencing and At Risk of Homelessness released by the Department of Health and Human Services (HHS), the Department of Housing and Urban Development (HUD), and the Department of Education (ED). It focuses on the second of three policy recommendations related to Coordinated Entry Processes.

Date Published: February 2017

CPD-17-01: Notice Establishing Additional Requirements for a Continuum of Care (CoC) Centralized or Coordinated Assessment System

HUD’s Coordinated Entry Notice establishes new requirements that CoCs and recipients of CoC Program and ESG Program funding must meet related to the development and use of a coordinated entry process. HUD’s Notice also provides guidance on additional policies that COCs and ESG recipients should consider incorporating into their written policies and procedures to achieve improved outcomes for people experiencing homelessness.

Date Published: January 2017

Coordinated Entry Self-Assessment

This tool provides a list of both required and recommended Coordinated Entry Process elements. CoCs can use the self-assessment as a reference to help identify key aspects of coordinated entry design, implementation, and management; compare the list of elements in the self-assessment against existing CoC plans and/or practices to gauge the extent to which the CoC currently includes those elements; and as a general outline for a set of policies and procedures a CoC must adopt to support the ongoing management of the coordinated entry process and its many functions.

Date Published: January 2017

Coordinated Entry and Youth FAQs

These FAQs respond to questions about the development and implementation of coordinated entry processes specific to working with runaway and homeless youth populations. HUD and HHS have developed the FAQs and answers in direct response to questions from the field – both CoCs and youth-serving providers. The FAQs and answers are meant to provide guidance to communities in developing and implementing a CE process that is responsive and developmentally appropriate to the needs of youth.

Date Published: August 2016

Coordinated Entry Policy Brief

This policy brief summarizes HUD’s views on goals for the coordinated entry process. This brief does not establish requirements for Continuums of Care (CoCs), but rather is meant to inform local efforts to further develop CoCs’ coordinated entry processes.

Date Published: February 2015

Coordinated Entry and Victim Service Providers FAQs

This FAQ document responds to questions about the coordinated entry process and how it relates to victim service providers for CoCs.

Date Published: November 2015

Coordinated Entry and HMIS FAQs

This FAQ document responds to questions about the coordinated entry process and how it relates to HMIS for CoC.

Date Published: March 2015

Notice CPD-15-02: Appropriate Placement for Transgender Persons in Single-Sex Emergency Shelters and Other Facilities

This Notice provides guidance to ESG recipients and subrecipients receiving Emergency Solutions Grants (ESG), Continuum of Care (CoC) or Housing Opportunities for Persons with AIDS (HOPWA) funds regarding how best to provide shelter to transgender persons in a single-sex facility. This notice also provides guidance on appropriate and inappropriate inquiries related to a potential or current client’s sex for the purposes of placing transgender persons in temporary, emergency shelters or other facilities with shared sleeping areas or bathrooms.

Date Published: February 2015

Icon for PreziCoC's Coordinated Assessment System Prezi

This presentation provides an overview of Coordinated Assessment System requirement under the CoC Program interim rule. The presentation explains the intent and detailed associated with this responsibility.

Date Published: September 2013

Icon for WebinarCoordinated Assessment - Models and Principles Under the CoC Program Interim Rule Video

This video provides an overview of the Coordinated Assessment requirement under the CoC Program interim rule and highlights the differences between Coordinated Assessment and Centralized Intake, or Single Point of Access.

Date Published: September 2013

Icon for WebinarCoordinated Assessment - Philosophy Under the CoC and ESG Programs Video

This video provides an overview of the philosophy behind the Coordinated Assessment requirement under the CoC and ESG programs.

Date Published: September 2013

CoC Governance and Structure

Resources categorized under CoC Governance and Structure assist CoC Lead Agencies and Collaborative Applicants in the establishment and governing of the Continuum of Care. Topics include CoC responsibilities, CoC Board and CoC structure, CoC Governance Charter, and merging CoCs.

Icon for WebinarCoCs and Con Plan Jurisdictions: Collaborating to Reduce Homelessness Video

This video provides an overview of the CoC and Con Plan jurisdiction responsibilities for collaboration. It discusses how the requirements related to Coordinated Entry, Written Standards, Performance Measurement and Strategic Resource Allocation can be used to encourage collaboration.

Date Published: March 2017

Icon for WebinarCoordination and Collaboration for CoCs and Con Plan Jurisdictions Guide and Video

This guide explains the minimum regulatory requirements regarding coordination and collaboration between CoCs and Consolidated Plan Jurisdictions, including those with and without ESG allocations. The video also provides additional strategies for collaboration between these entities.

Date Published: April 2016

Key Considerations for CoCs in Changing Recipients

The CoC Program interim rule establishes responsibilities for CoCs including monitoring recipient and subrecipient performance within their geographic area and taking action against poor performers when needed. This brief, as well as the companion flow chart, raise factors for CoCs to consider when faced with a situation that requires a change in a recipient.

Date Published: December 2015

Icon for BroadcastCoC Duties: Establishing and Operating a CoC Broadcast

This broadcast provides an overview of the CoC Program and priorities and introduces the next generation of HUD training and guidance.

Date Published: September 2013

Icon for PodcastCoC Governance Charter Podcast

This podcast provides an overview of CoC duties and governance charters.

Date Published: September 2013

Icon for WebinarEstablishing the CoC Video

This video provides an overview of the process of establishing a CoC, the purpose of the CoC, and its role in HUD's homeless assistance programs.

Date Published: September 2013

CoC Governance Crosswalk of Changes: CoC Program, SHP, and S+C Program Regulations

This is a quick reference guide to citations for the new CoC Program interim rule related to the Continuum of Care, its responsibilities, the CoC board, and the CoC Program grant application and preparation.

Date Published: November 2012

Establishing and Operating a CoC

This user guide provides an overview of how to establish and operate a CoC, focusing on CoC governance and responsibilities.

Date Published: November 2012

CoC System Operations and Planning

Resources categorized under CoC System Operations and Planning address CoC planning responsibilities and operational duties.

Key Considerations for CoCs in Changing Recipients

The CoC Program interim rule establishes responsibilities for CoCs including monitoring recipient and subrecipient performance within their geographic area and taking action against poor performers when needed. This brief, as well as the companion flow chart, raise factors for CoCs to consider when faced with a situation that requires a change in a recipient.

Date Published: December 2015

System Performance Measures

This page provides HUD guidance for CoCs on system-level performance.

Date Published: May 2015

System Performance Measures Introductory Guide

The purpose of this introductory guide is to help CoCs understand how HUD expects CoCs to calculate and use these system-level performance measures as the established selection criteria for awarding CoC Program projects and to evaluate system performance.

Date Published: May 2015

System Performance Measures in Context

This document briefly summarizes the relationship of the system performance measures and how they will be used.

Date Published: July 2014

Icon for BroadcastCoC Duties: Planning and System Operation Responsibilities Broadcast

This broadcast provides an overview of the duties related to planning and system operations responsibilities, so that listeners can clearly understand what will be expected of their CoCs.

Date Published: September 2013

Preparing an Annual Application to HUD for Funds

Resources categorized under Preparing an Annual Application to HUD for Funds assist CoCs and individual project applicants in the annual process of submitting applications for funding.

CoC Program Competition: e-snaps Resources

These resources assist CoCs and individual Project Applicants with completing their annual electronic applications for homeless assistance funding in e-snaps.

Date Published: July 2014

CoC Program Competition: Funding Availability

This resource contains official HUD releases related to CoC Program Competitions.

Date Published: N/A

Designating and Operating the HMIS

Resources categorized under Designating and Operating the HMIS pertain to the CoC’s responsibilities to designate a single HMIS for the geographic area, select a HMIS Lead to manage the HMIS, and comply with HUD’s HMIS planning and participation requirements.

CoC HMIS Data Collection Templates

These templates provide Continuum of Care (CoC) Program recipients with tools for collecting HMIS data elements for their CoC Program-funded projects at project entry, project annual assessment, and project exit.

Date Published: December 2014

Icon for VideoCoC HMIS Recordkeeping Requirements Start Up Training

This webinar, presented as a part of the CoC Start Up Training series, provides an overview of HMIS data collection requirements for FY 2013 recipients with projects funded under the Continuum of Care (CoC) Program interim rule.

Date Published: June 2014

Icon for BroadcastCoC Program: HMIS Broadcast

This broadcast provides an overview of a CoC’s responsibilities related to designating and operating an HMIS, including specific-HMIS duties assigned to the CoC and the role of the CoC versus the HMIS lead organization.

Date Published: September 2013

Icon for VideoDesignating and Operating an HMIS Video

This video provides an overview of designating and operating an HMIS under the CoC Program.

Date Published: September 2013

CoC Program Funding for HMIS User Guide and FAQs

This user guide provides an overview of HMIS and the CoC’s responsibilities in relation to HMIS, and describes how CoC Program funds can be used by the HMIS Lead and by other recipients to support the implementation of HMIS.

Date Published: August 2012