System Performance Measures

A critical aspect of the McKinney-Vento Homeless Assistance Act, as amended, is a focus on viewing the local homeless response as a coordinated system of homeless assistance options as opposed to homeless assistance programs and funding sources that operate independently in a community. To facilitate this perspective the Act now requires communities to measure their performance as a coordinated system, in addition to analyzing performance by specific projects or project types.

The Act has established a set of selection criteria for HUD to use in awarding CoC funding in section 427 that require CoCs to report to HUD their system-level performance. The intent of these selection criteria are to encourage CoCs, in coordination with ESG Program recipients and all other homeless assistance stakeholders in the community, to regularly measure their progress in meeting the needs of people experiencing homelessness in their community and to report this progress to HUD.

CoCs also play an integral role in Consolidated Plan (Con Plan) jurisdictions’ planning process. They are required to provide the jurisdiction with the information necessary to complete the Con Plan(s) for homeless assistance provided to persons within the CoC’s geographic area that falls within the Con Plan jurisdiction’s geographic area, including data on performance measures. HUD will use the system-level performance information as a competitive element in its annual CoC Program Competition and to gauge the state of the homeless response system nationally.

This page provides HUD guidance for CoCs on system-level performance.

Instructions and Guidance

System Performance Measures: HMIS Review Handout

This document provides a step-by-step process for Continuums of Care (CoCs) to review their Homeless Management Information System (HMIS) to ensure the system performance measures are being generated as accurately as possible.

Date Published: July 2016

Frequently Asked Questions on HUD's System Performance Measures

This document contains frequently asked questions (FAQs) about HUD’s System Performance Measures. The purpose of the System Performance Measures is to help communities gauge their progress in preventing and ending homelessness and provide a more complete picture of how well a community is achieving this goal. The FAQs include answers to general questions as well as questions about specific measures and Homelessness Data Exchange (HDX) submission.

Date Published: July 2016

System Performance Measures: 2016 Data Submission Guidance

Beginning in 2016, CoCs will be expected to submit their System Performance Measures data to HUD via HUD’s Homelessness Data Exchange (HDX). This document provides guidance about how to enter the data into HDX. Staff should review this guidance and use it as a reference when preparing their data for submission.

Date Published: June 2016

System Performance Measure 7: Destination Classification

These documents provide guidance about the destination classifications used for System Performance Measure 7. The Housing Destination Summary document uses the destination types outlined in the HMIS to characterize outcomes for street outreach and show permanent versus temporary locations for all other project types. The Explanatory Note document explains why some destination types were removed from the calculation for this measure.

Date Published: March 2016

System Performance Measure Videos

These videos provide Continuum of Care (CoC) recipients and subrecipients with an overview of the system performance measures that are based on the requirements first laid out in the 2009 HEARTH Act.

Date Published: October 2015

System Performance Measures Introductory Guide

The purpose of this introductory guide is to help CoCs understand how HUD expects CoCs to calculate and use these system-level performance measures as the established selection criteria for awarding CoC Program projects and to evaluate system performance.

Date Published: May 2015

System Performance Measures Tools

The purpose of the System Performance Measures Tools page is to provide CoCs, HMIS administrators, and HMIS vendors the tools necessary to consistently calculate and analyze system performance measures.

Date Published: May 2015

System Performance Measures in Context

This document briefly summarizes the relationship of the system performance measures and how they will be used.

Date Published: July 2014