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Opportunity for Community Feedback: Centering Clients in Homeless Data Collection

October 17, 2022 Print ShareThis

This information was originally distributed via HUD Exchange is redistributing the information for awareness.

Efforts to end homelessness ultimately begin and end with the people experiencing homelessness. How and why housing and services are provided must be centered on people with lived experience of homelessness and communities should provide opportunities for people with lived expertise and homeless experience to shape efforts to end homelessness.

New Resources

New resources that focus on trauma-informed and client-centered efforts to collect data and an opportunity to give feedback on proposed changes to the race, ethnicity, and gender Homeless Management Information System (HMIS) data elements are now available on the Community Support to Gather Feedback on Proposed Changes to HMIS Data Elements page (resources are also available in Spanish).

As part of a Technical Assistance (TA) effort, stakeholders representing people with lived expertise and homeless experience, advocates, researchers, and Continuums of Care (CoCs) were engaged to evaluate how HUD collects data on race and ethnicity as well as gender. As a result of these efforts, a short training resource has been developed to help underscore the importance of racial and ethnic identities and gender identities and to remind communities why it is important to be sensitive and respectful when collecting data on race, ethnicity, and gender.

Through feedback from this effort, HUD has also developed proposed changes to the race, ethnicity, and gender data elements. HUD is grateful for the input received, and also acknowledges that we would greatly benefit from the insights of many of you.

Providing Feedback

HUD has released a set of proposed changes to these important data elements and are inviting you to join in the collaboration to improve this process. Providing feedback is completely optional and the information provided is open-ended so that communities can share what would enrich the process as HUD considers changes to the data standards. HUD will be accepting your feedback through December 31, 2022.

Changes should not be made to HMIS based on this effort. This effort is about going to the people served every day and giving them a space to make their voices heard. For more information on this effort please refer to the Community Support to Gather Feedback on Proposed Changes to the Race, Ethnicity, and Gender Identity HMIS Data Elements resource (also available in Spanish).

The goal is to have data elements with response options that people feel adequately reflect how they want to identify that can be used as part of the efforts to provide the housing and services needed to end their homeless experience.

Thank you for your efforts to meaningfully engage people with lived expertise and homeless experience and for allowing us to work alongside you in this important work.

Provide Feedback on Proposed Changes to HMIS Data Elements


Please submit technical questions about the feedback submission process to the HUD Exchange Ask A Question (AAQ) portal. In Step 2 of the question submission process, select “Homeless Management Information System (HMIS)” from the “My question is related to” drop down list.

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Tags: CoC HMIS