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New Housing Counseling Agency Locator Tools

June 08, 2022 Print ShareThis

On June 7, 2022, the HUD announced the implementation of new technology providing expanded information for those seeking assistance from a HUD-approved housing counseling agency (HCA). The technology includes an enhanced and easy-to-use online Housing Counselor Locator Tool with search capability as well as a new, toll-free automated telephonic information delivery system for those seeking contact information for HCAs in their local community or nationally-based housing counseling intermediary organizations.

The Housing Counselor Locator is available in English and Spanish and includes improved navigation, more counseling type search choices, smart-phone capability, and integration with common map and directional technology. The locator also provides information for contacting national housing counseling intermediary organizations which can expand a consumer’s options, particularly where there is no locally available agency.

The new telephonic search capability is available by calling 800-569-4287. This service can respond to voice prompts and allow users to request information and assistance from a customer service representative from 8:00 AM – 8:00 PM ET. Users can also request assistance from translators who are available to assist in more than 200 languages.

To learn more, read the entire press release. Visit the HUD.gov Pressroom for the latest HUD news and information.

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Tags: Housing Counseling Program