Housing Counseling Limited English Proficiency Toolkit Now Available
On March 31, 2021, Office of Housing Counseling (OHC) released the Limited English Proficiency (LEP) Toolkit. This toolkit explains the LEP requirements and recommendations for Housing Counseling Agencies (HCAs), including how to:
- Understand the needs of LEP persons seeking housing counseling services
- Ensure meaningful access to housing counseling programs and activities by persons with LEP as described in the HCA’s work plan
- Conduct outreach, educate, and affirmatively market the availability of housing counseling and housing-related services to LEP communities
For additional best practices for housing counseling service types, visit the Housing Counseling Program Guidance page.