CFPB Materials to Assist Housing Counselors with the Mortgage Forbearance Process
On November 19, 2020, HUD’s Office of Housing Counseling partnered with the Consumer Financial Protection Bureau (CFPB) to deliver a webinar about the mortgage forbearance process which discussed how housing counseling agencies can assist clients in entering or exiting forbearance. The webinar featured a panel of federal agencies that explained options for borrowers who need to request, extend, or exit forbearance. In addition to the slides, transcript, and audio replay information, two helpful CFPB resources are posted on the HUD Exchange:
- A Guide to Exiting or Renewing COVID-19 Forbearance
- Home-Retention Exits out of COVID-19 Related Forbearances
We encourage you to review these resources to assist you with counseling clients on entering or exiting forbearance.