Essential Services

What Essential Services are eligible under the Emergency Shelter component?

Essential Services under the Emergency Shelter component are services provided to individuals and families who are in an emergency shelter, and can include the following:

Looking for definitions of the common CoC and ESG Program terms referenced throughout the Virtual Binders?

Virtual Binders Glossary

  • Case Management (§ 576.102 (a)(1)(i)): Assessing, arranging, coordinating, and monitoring individualized services.
  • Child Care (§ 576.102 (a)(1)(ii)): Licensed childcare for program participants with children under the age of 13, or disabled children under the age of 18.
  • Education Services (§ 576.102 (a)(1)(iii)): Instruction or training to enhance participants' abilities to obtain and maintain housing, such as literacy, English as a Second Language (ESL), General Educational Development (GED), consumer education, health education, and substance abuse prevention.
  • Employment Assistance and Job Training (§ 576.102 (a)(1)(iv)): Services assisting program participants in securing employment, increasing earning potential, and acquiring skills that can be used to secure and retain a job, including classroom, online, or on-the-job instruction.
  • Outpatient Health Services (§ 576.102 (a)(1)(v)): Direct outpatient treatment of medical conditions provided by licensed medical professionals. These services are eligible only to the extent that other appropriate health services are unavailable within the area.
  • Legal Services (§ 576.102 (a)(1)(vi)): Hourly fees and legal advice provided by licensed attorneys, or staff under their supervision, regarding matters that interfere with the program participant’s ability to obtain and retain housing (e.g., child support, guardianship, paternity, emancipation, domestic violence-related protective orders, appeal of public benefit claim denials, resolution of outstanding criminal warrants). These services are eligible only to the extent that other appropriate legal services are unavailable or inaccessible within the area.
  • Life Skills Training (§ 576.102 (a)(1)(vii)): Critical life management skills necessary to assist the program participant to function independently in the community.
  • Mental Health Services (§ 576.102 (a)(1)(viii)): Direct outpatient treatment of mental health conditions by licensed professionals. These services are eligible only to the extent that other appropriate mental health services are unavailable or inaccessible within the area.
  • Substance Abuse Treatment Services (§ 576.102 (a)(1)(ix)): Substance abuse treatment services provided by licensed or certified professionals, designed to prevent, reduce, eliminate, or deter relapse of substance abuse or addictive behaviors. These services are eligible only to the extent that other appropriate substance abuse treatment services are unavailable within the area.
  • Transportation (§ 576.102 (a)(1)(x)): Costs of travel by program participants to and from medical care, employment, childcare, or other facilities that provide eligible essential services, as well as the cost of staff travel to support provision of essential services.
  • Services for Special Populations (§ 576.102 (a)(1)(xi)): Otherwise, eligible Essential Services that have been tailored to address the special needs of homeless youth, victims of domestic violence and related crimes or threats, and people living with HIV/AIDS who are literally homeless.

For the specific requirements and eligible activities of the Emergency Shelter program component, please review § 576.102 of the ESG Program Interim Rule and the ESG Program Components Virtual Binder. For detailed guidance on the distinctions between essential services funded under the Emergency Shelter vs. Street Outreach components, refer to Assigning Essential Services to the Appropriate Program Component.