What is a client's housing counseling action plan?
Date Published: March 2015
The housing counselor prepares the client's housing counseling action plan after the screening interview. The plan states what the agency and the client will do to resolve the client's housing need or problem.
Note this is different from the agency's housing counseling work plan discussed in the “Performance Review” FAQ, What can an agency expect during a performance review? There, the housing counseling plan refers to the agency's delivery of housing counseling services. View the Client Action Plan: Required Elements and Best Practices resource for more information.