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Housing Counseling FAQ

May interns, externs, or other student trainees access client files for administrative purposes such as making copies or filing documents?

Date Published: January 2018

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Yes. Interns, externs, and student trainees may access client files so long as they comply with applicable privacy laws and regulations, recordkeeping and confidentiality requirements set forth in HUD Handbook 7610.1, the housing counseling agency’s safeguards of Personally Identifiable Information, and the Fair Credit Reporting Act (14 U.S.C. 1681 et seq.).

Tags: Housing Counseling Program Counseling Delivery

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