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Housing Counseling FAQ

If staff of an agency not approved to participate in HUD’s Housing Counseling Program passed the HUD Housing Counselor examination, will those counselors be able to continue to provide housing counseling?

Date Published: June 2017

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As of August 1, 2020, the Final Compliance Date, if the housing counseling is provided under or in connection with any HUD program, it must be performed by a counselor who is HUD certified, which means that they passed HUD’s housing counseling certification exam and that they must work for an agency approved to participate in HUD’s Housing Counseling Program. If your agency is not approved at that time, your counselors can not be certified, and therefore they will not be able to provide housing counseling under or in connection with any HUD program.

Tags: Housing Counseling Program Agency Approval - Certification and Agency Approval