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Housing Counseling FAQ

Does everyone in an agency covered by the rule have to become a HUD certified housing counselor?  

Date Published: June 2017

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No. Only those staff that provide housing counseling services to clients must be certified. As of August 1, 2020, the Final Compliance Date, all individuals that provide housing counseling services to consumers, and oversee group education, required under or provided in connection with a HUD program must be certified. 

Staff whose roles in administering the agency’s HUD Housing Counseling Program are limited to funding, overseeing or administering a housing counseling program, and who do not provide housing counseling services directly to clients, are not required to become HUD certified housing counselors

Tags: Housing Counseling Program Requirements on Other HUD Programs - General - Certification as it Affects Other HUD Programs