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Housing Counseling FAQ

If an agency’s counselors have passed the certification exam, does that mean that the agency can offer all of the types of housing counseling (e.g. pre-purchase/home buying, home maintenance and financial management for homeowners (non-delinquency post-purchase), resolving or preventing mortgage delinquency or default or reverse mortgage counseling)? 

Date Published: December 2016

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In addition to meeting the requirement that after the Final Compliance Date all housing counseling must be performed by a HUD certified counselor, a Participating Agency must still ensure that the counselors providing specific types of counseling are trained in the type of counseling that they are performing, consistent with their housing counseling work plan. 

Tags: Housing Counseling Program Certification Exam and Training - Other Training Requirements