Can a community member, such as a shopkeeper or neighborhood resident, verify homelessness?

Date Published: April 2016

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An intake worker may accept as third-party documentation, the oral or written observation of someone in the community, including but not limited to, a shopkeeper, a building owner, or a neighborhood resident (regardless of relationship with the household) that has physically observed where the individual or head of household is or has been residing. If the community member is unwilling to provide a written observation, the intake worker may document their conversation with the community member. The community member must indicate which specific months they physically observed the individual or head of household residing in a place not meant for human habitation. The intake worker must use their professional judgment to determine if the source is reliable.

Tags: CoC Program Requirements - Definition of Chronic Homelessness