HEROS FAQ
Q

How do I get HEROS access?

Date Published: October 2019

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A

HUD Staff

HEROS is available for HUD staff to complete Part 50 reviews for Office of Community Planning and Development (CPD) programs, Healthcare programs, Federal Housing Administration (FHA) programs, Rental Assistance Demonstration (RAD), and Office of Public and Indian Housing (PIH)  programs. If your program office completes Part 50 reviews or if you certify review for Part 58 programs, your direct supervisor must request HEROS access on your behalf via the Digital Identity Access Management System (DIAMS) system using the following instructions. 

  • Supervisor initiates DIAMS request on behalf of applicant by going to DIAMS
  • From the DIAMS home page select the Application Access icon
  • Click the User Search icon and search for the End User on whose behalf you are submitting the request
  • Click the Applications tab
  • Select HEROS (C04-H)
  • Select Access Type = Write
  • In the Model Profile field, enter the HUD ID (HID) of the applicant
  • In the Special Instructions field enter Program Office

NOTE: Please retain the request ID number for tracking purposes.

All Others

HEROS is currently available for staff of CPD entitlement communities (Responsible Entities - REs) in all regions. If you work for a CPD entitlement and would like to request HEROS access, please use the HEROS Access Form.

HEROS is also available to Partner Users (e.g. consultants, lenders, Public Housing Authorities (PHAs), applicants, and other recipients) on a programmatic basis. Partners working with CPD programs, RAD, FHA programs, Office of Native American Programs (ONAP), and the 202 Program may request HEROS access using the HEROS Access Form. HEROS is only available to PHA users and other non-entitlement users for Public Housing projects on a case-by-case basis at this time.

For more information on how to obtain access to HEROS, user roles, and user privileges please see the Accessing HEROS section in the HEROS User Guide.


Tags: HEROS User Access & Roles

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FAQ ID:

2734