Date Published: July 2014
The Housing Counseling handbook permits agencies to participate in multiple affordable housing services, including loan origination, property sales (real estate brokering), and housing counseling services. However, should an agency choose to do this, clients must be provided with a disclosure form stating that these services are available through the agency, or through agency partnerships, and that the client is under no obligation to use these services and is free to seek them from another provider. The client must also be provided with information on at least three other relevant alternative services or products. Employees of the agency cannot be given extra compensation for counseling a client that purchases a home from the agency.