Date Published: February 2015
Text that has been copied and pasted from other document sources to DRGR may not properly display in View, Download PDF, and/or HUD review screens for Action Plans and QPRs. The text may appear normal in the Edit version of screens that Grantees use, making it difficult to realize the issue when Grantees edit/enter text.
This can happen with any fields that show they can be formatted in DRGR, including community needs summaries such as Disaster Damage and Recovery Needs or Activity descriptions in the Action Plan. It can also include the Executive Summary progress narrative or Activity progress narratives in the QPRs. In many instances, the full text of the Action Plan and QPR will show in the print version, but not the view or review versions.
Text should never be copied and pasted from MS Word document files (.doc or .docx files) or other word processing software directly into DRGR since the document may have embedded html codes for paragraph or page returns that will not allow any text below this code to display.
There are a few key steps to fix the problem.