HOPWA FAQ
Q

If someone contacts our agency based on information listed in a resource guide, how should we explain that we cannot assist them if they are not living with HIV/AIDS?

Date Published: October 2014

Print ShareThis

A

If your agency resource materials do not state HIV/AIDS services in particular, an effective response is to ask the caller to tell you about their current health and financial situation, and provide more details about their reason for calling. That should provide sufficient information for you to determine if they are HIV positive. If they are not, provide them with other emergency housing and service resource numbers.


Tags: HOPWA Program Requirements - Confidentiality Requirements

FAQ ID:

1781